Courses

Please select from the following list of courses

 

Level 2 National Certificate for Door Supervisors - BIIAB

As of 2001, with the introduction of the Private Security Industry Act (PSIA 2001) all Door Supervisors are required by law to be licenced to operate within their chosen field. To gain a licence within this field the Supervisor must attend a four day Basic Job Training course totaling thirty five guided leaning hours which includes three competency based, multiple choice examinations and one practical assessment. The course breakdown is as follows:

Unit 1 Working in the Private Security Industry

This unit gives an introduction to the Private Security Industry and generic industry training covering 

the following:

•  Awareness of the Law in the Private Security Industry
•  Health and Safety for the Private Security Operative
• Fire Safety Awareness
• Emergency Procedures
• The Private Security Industry
• Communication Skills and Customer Care

This unit concludes with a 25 question multiple choice question paper

 

Unit 2 Working as a Door Supervisor

this unit gives the candidate the specialist training relevant to the job as a Door Supervisor, this covers the following:

• Behavioural Standards
• Civil and Criminal Law
• Searching
• Arrest
• Drugs Awareness  
• Recording Incidents and Crime Scene Preservation
• Licensing Law
• Emergency Procedure

This unit concludes with a 40 question multiple choice examination paper

Unit 3 Communication Skills and Conflict Management

This unit gives the candidate an understanding of the importance of awareness in the workplace and also provides skills o assist in dealing with confrontational and unacceptable behaviour often associated with the consumption of alcohol. This covers the following:

•  Avoiding Conflict and Reducing Personal Risk
•  Defusing Conflict
•  Resolving and Learning from Conflict
•  Application of Communication Skills and Conflict Management for Door Supervisors

This unit concludes with a 35 question multiple choice examination paper

Unit 4 Physical Intervention

this gives the candidates low level physical skills in escorting, guidance and breaking away, it also provides restrictive and non restrictive holding techniques, this covers the following:

•  Introduction to Physical Skills
• Disengagement Techniques
• Escorting Technique

This unit concludes in a practical assessment of all skills taught

Course cost £250.00

For more information contact us on 01252 352328
Alternatively email: info@trainforward.co.uk

 

 

Level 2 Award In CCTV
(Public Space Surveillance) NOCN

To gain a licence within this field the Officer must attend a four day Basic Job Training course totaling thirty guided learning hours which includes one competency based, multiple choice examination and completion of a portfolio which is submitted to NOCN for assessment.

The course breakdown is as follows:

UNIT 1
(Roles And Responsibilities of a CCTV Operative)

Module One   Roles and Responsibilities of a CCTV Operative

Module Two   Codes of Practice Operational Procedures and guidelines

Module Three
CCTV Equipment and Operation

Module Four
Control Room Communications and Access Control

Module Five
Legislation for CCTV operations

Module Six
Dealing with CCTV incidents

Module Seven
CCTV Surveillance Techniques

Module Eight
Fire and Emergency Procedures

Module Nine
Health and Safety at Work
One Hour Multiple Choice Examination

Unit 2
CCTV Practical Assessment and Portfolio completion

Course cost £275.00.

For more information contact us on 01252 352328

Alternatively email: info@trainforward.co.uk

 

 

Level 2 Award In Static and Patrol Guarding

As of 2001, with the introduction of the Private Security Industry Act (PSIA 2001) all Static & Patrolling Security Officers are required by law to be licenced to operate within their chosen field.

To gain a licence within this field the Officer must attend a four day Basic Job Training course totaling thirty guided learning hours which includes two competency based, multiple choice examinations.

The course breakdown is as follows:

Unit 1
The roles And Responsibilities of a Static & Patrol Security Officer

Module One
Roles and Responsibilities of a Security Officer

Module Two
Customer Care and Social Skills

Module Three
Equality and Diversity

Module Four
Patrolling

Module Five
Access Control

Module Six
Security and Emergency Systems

Module Seven
Searching

Module Eight
Fire Awareness

Module Nine
Health and Safety

Module Ten
The Law

Module Eleven
Emergencies

Module Twelve
Communications and Reporting

Unit 2
Communication & Conflict Management

Module One
Avoiding conflict situations

Module Two
Diffusing conflict situations

Module Three
Conflict Resolution

Module Four
Post incident considerations

Course cost £195.00.

For more information contact us on 01252 352328

Alternatively email: info@trainforward.co.uk

 

 

Level 2 National Certificate for Personal Licence Holders (NCPLH)

Course Information:
Under the Licensing Act 2003, anyone authorizing the retail sale of alcohol must hold a Personal License. The Level 2 National Certificate for Personal License Holders (NCPLH) qualification enables successful delegates to apply for a Personal License. This course meticulously details social responsibilities and legal obligations of holding a Personal License and offers delegates detailed understanding of the current licensing laws and objectives.

Course Duration:
1 Day

Assessment:
At the end of the daysÂÂ’ training there will be a 40 minute multiple choice examination.

Course Content:
Listed below are just some of the areas explored within this programme:-

The licensing objectives and licensable activities.
The application process for a personal license.
The premises license.
The role and duties of the designated premises supervisor.
Permitted temporary licensable activities.
Police powers with regard to suspension and closure of premises.
The strengths of alcoholic drinks and the effects of alcohol on the human body.

The responsible retail sale of alcohol.
The protection of children from harm.
The specific prohibitions for the sale of alcohol.
Rights of entry to licensed premises.
Unauthorized licensable activities.
The content and purpose of operating schedules.
The role and legal responsibilities of the personal license holder.
The role and responsibilities of the licensing authority.

 

 

Award In Responsible Alcohol Retailing (ARAR)

Course Information:
If you are caught selling alcohol to a person who is under 18, or to someone who is drunk, you could be personally prosecuted. ItÂÂ’s not just members of staff that can be prosecuted but also Personal Licence HolderÂÂ’s or even the Premises Licence Holders at the same time.

However if you can evidence of due diligence, you will have a valid defence.
This course is designed for anyone, including bar staff and supermarket cashiers, who work on any licensed retail premises from pubs to convenience stores that is associated in the sale of alcohol and will provide delegates with the assurance that they are fully aware of their legal responsibilities.

In addition to this it can be used as evidence of due diligence for owners and operators of licensed retail premises.

Course Duration:
1/2 Day

Support Material:
Delegates are issued with a work pack which includes the BIIAB workbook and practice examination questions.

Assessment:
At the end of training there will be a 30 minute multiple choice examination.